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Have a problem with pulling in SourceTree


Hello, I'm having a problem with SourceTree app on Windows, Problem appeared today. When I'm trying to pull, SourceTree asks me to login. I'm typing my password, clicking continue. Then SourceTree opens a window with authorize button (2-factor authentication). I click authorize button, authorization successful page opens in browser. Then source tree gives logon failed error. 

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin
Logon failed, use ctrl+c to cancel basic credential prompt.
Completed with errors, see above.

Please help, I tried to change password, reinstall source tree, deleting accounts in SourceTree app and connecting accounts again, I deleted all bitbucket and SourceTree credentials in Windows Credentials. Nothing helps.

1 answer

1 accepted

Ok, I solved the problem. I guess problem was in source tree login files in AppData folder in Windows.

I decided to reinstall app again and along with deleting SourceTree and credentials I also deleted an Atlassian folder in AppData folder. After I installed SourceTree again I logged in with OAuth token and finally pulled my project.

So, if anyone got my problem, try to delete Atlassian folder in AppData.

Oh, and I also deleted Bitbucket projects from hard drive, but I guess that wasn't necessary. 

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