Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,701
Community Members
 
Community Events
184
Community Groups

Have a problem with pulling in SourceTree

Edited

Hello, I'm having a problem with SourceTree app on Windows, Problem appeared today. When I'm trying to pull, SourceTree asks me to login. I'm typing my password, clicking continue. Then SourceTree opens a window with authorize button (2-factor authentication). I click authorize button, authorization successful page opens in browser. Then source tree gives logon failed error. 

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin
Logon failed, use ctrl+c to cancel basic credential prompt.
Completed with errors, see above.

Please help, I tried to change password, reinstall source tree, deleting accounts in SourceTree app and connecting accounts again, I deleted all bitbucket and SourceTree credentials in Windows Credentials. Nothing helps.

1 answer

1 accepted

Ok, I solved the problem. I guess problem was in source tree login files in AppData folder in Windows.

I decided to reinstall app again and along with deleting SourceTree and credentials I also deleted an Atlassian folder in AppData folder. After I installed SourceTree again I logged in with OAuth token and finally pulled my project.

So, if anyone got my problem, try to delete Atlassian folder in AppData.

Oh, and I also deleted Bitbucket projects from hard drive, but I guess that wasn't necessary. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events