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Failed connect to


I am attempting to use SourceTree to clone a valid shared repository in Bitbucket. After entering the source/path for the repo into the Clone Reporitory screen, i receive an error message "This is not a valid source path / URL". Selecting the details button shows the error message "fatal: unable to access '': Failed connect to; No error"

Error Details

We are sitting behind a proxy, but the proxy setting have been set up correctly inside SouceTree because we can see the repository name appear when we select the globe icon to the right of the "source path / url" field.

Screengrab - Hosted Repositories

Can someone please let me know why this setting is not going through the proxy and help me with this setup??



4 answers

Tools->options->Network tab, verify your settingsNetworksettings.png


Worked a treat, thank you very much for your help :-)

Signed up just to say thank you for this suggestion. It was the "Add proxy server configuration to Git / Mercurial" checkbox that I hadn't done. After that, things started working.

Like # people like this

Worked like a charm ! Thank you sir, you saved my day.

It worked perfectly. Thank you.

awesome working ! thanks brother

OMG! such a simple solution and hours of desperation! thank you

That worked with a different port. Thank you very much. You saved me. :)

Really the solution suggested worked for me after several attempts for solving the issue. Thankyou:)

Sorry...Where to find this Tools->options->Network tab, verify your settingsNetworksettings.png

Like anand.changani likes this
Deleted user Dec 04, 2018

Same question... where is Tools->options->Network tab, verify your settingsNetworksettings.png?

Like # people like this

Thanks a worked finally

Done.  it works. Thanks..!!

Hi All,

Same issue for me.

Any one help me to solve the issue I don't understand where I need to go to select Tools->options->Network tab?

I am using Windows OS. 


Best regards,


Like # people like this

Brilliant! This exactly fix my issue. Thanks!

For Ubuntu 14.04

I had the same issue in ubuntu.

But after removing from etc/host file.

Its started working for me.

This fixed it!

I had added this line to my hosts file months ago to fix a similar SourceTree issue and totally forgot 😂

Like sharmaank likes this

This did it for me, after wasting days on the Net. Thank you :)

worked for me thanks

I'm having the same issue but cloning directly from terminal on MAC. Where can I find this Tools > Options > Network tab?

Thanks a lot

I had the same issue

Same issue in my Ubuntu 14.04

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