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Failed connect to BitBucket.org:443

Stephen Phillips_2usi5m

Hi,

I am attempting to use SourceTree to clone a valid shared repository in Bitbucket. After entering the source/path for the repo into the Clone Reporitory screen, i receive an error message "This is not a valid source path / URL". Selecting the details button shows the error message "fatal: unable to access 'https://cybersmartwebteam@bitbucket.org/cybersmart/cybersmart.git/': Failed connect to bitbucket.org:443; No error"

Error Details

We are sitting behind a proxy, but the proxy setting have been set up correctly inside SouceTree because we can see the repository name appear when we select the globe icon to the right of the "source path / url" field.

Screengrab - Hosted Repositories

Can someone please let me know why this setting is not going through the proxy and help me with this setup??

Thanks

Stephen

Accepted answers

All comments

Bo Yu1

I had the same issue

Bo Yu1

Tools->options->Network tab, verify your settingsNetworksettings.png

Networksettings.png

Stephen Phillips_2usi5m

Worked a treat, thank you very much for your help :-)

Ryan Rutledge

Signed up just to say thank you for this suggestion. It was the "Add proxy server configuration to Git / Mercurial" checkbox that I hadn't done. After that, things started working.