Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Credential selector helper

School-learner April 17, 2020

I've just downloaded the source tree and everytime I create a new repository, I get this pop up message. I checked the internet and I got other variants but not this specific pop up message. Any idea what this might be?

Credential selector helper.JPG


2 answers

1 vote
DTech August 28, 2020

Open Windows Powershell (Admin) from the Start Button context menu:


If it's not there, search for Windows PowerShell, click the > arrow and select Run as Administrator:


Run the following commands (in bold) excluding the #comments:

#Navigate to the SourceTree LocalAppData folder

cd $env:LOCALAPPDATA\Atlassian\SourceTree\git_local\mingw32\bin\


#Run git.exe to edit the config file

./git.exe config --edit --system


#This open a VI text editor

#Press the letter "I" on your keyboard to enter INSERT mode


#Update [credential] helper in the config file as shown in the screenshot above or below.

helper = manager

#Press the "Esc" key on your keyboard until INSERT mode exits, then type :wq and press Enter. This "writes and quits" the VI Editor.



Monique Boea January 18, 2022

These are not clear instructions. How do we edit the credential helper?

DTech January 18, 2022

I updated the instructions. Hope it helps.


Like Monique Boea likes this
0 votes
Arbault April 21, 2020

Got the same popup every 15 minutes. Do you solve your problem?

School-learner April 21, 2020

Update: I'm not sure why I'm suddenly getting e-mails from this website when this should have been solved ages ago. As far as I'm concerned, I already got help from other youtube websites and I'm able to use sourcetree now. However, the instructions in this atlassian is really so badly outdated or only suited for macintosh users.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events