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Commit! but Doesn't work ! But off and on?! It works!

Hello. This is Marc. 

Recently this is my first time to use sourceTree. I used to use github.

But in my New Company using this program. So I installed sourcetree and used.

But there were some errors. When I commit some of My works, the page does not working in out seeing. 

If I close the sourcetree program and start it again, It is worked, well committed. 

It happens in "push" too.


Every time It happens. Really tired.

Could you check my error please?


May be this log I am sending doens't look bug, But I amd experiencing now.


If you want a video I can take it. Please Let me know it fast.


Thank you.

4 answers

Doesn't seem that Atalassian is much bothered. I would be embarrassed if my software was so buggy - or at least defend it if these aren't bugs. All seems a bit too amateur.

If I understand OP correctly I am experiencing the same thing now. It started immediately after updating to version 3.3.7.

What happens is the GUI doesn't "refresh" after doing something like staging changes or commiting. Only after restarting it will the GUI update.

Here's a screenshot that kinda illustrates the problem. Note it has the "1" bubble on the Push button, but Commit-button still has it's "1" bubble, even though there are no uncommited changes at this point, and I've not been sent away from the commit screen even though it has been commited.

What I've done to reach this point is:

  1. Hit Commit button in toolbar
  2. Write commit message, hit Stage All button
  3. Nothing is staged, nothing happens (seemingly)
  4. Restart the app
  5. File is now showing as staged
  6. Write commit message again as it was emptied
  7. Hit lower right commit button
  8. Nothing happens, except Push-button in toolbar now shows the little "1" bubble


Going back to history/list-of-commits-view it's still showing uncommited changes as if it was never commited. After restarting it again it was all showing correctly.

Have same problem. Problem in broken auto refresh windows functional. As fast solution your can press "F5" for refresh sourcetree window.
Hope someone find how fix this problem.

Like kdgcwood likes this

I had a similar auto-refresh-stopped-working issue about a week ago. Uninstall, clear SourceTree settings from AppData, reinstall same version fixed it for me.

Happened to me to, had nothing to do with SourceTree whatsoever.

Are you using Slack?

In my case Slack was stealing mouse clicks on the part of the screen where the SourceTree Commit button was located. Closed Slack, SourceTree started to behave nicely.

I tried this as I was using Slack, but it didn't have any effect. I can also see the button is visually pressed in Sourcetree and it is doing something in response, but doesn't seem to move on with refreshing the UI.

0 votes
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 21, 2020

Hi @LeeJoonHee 

What is the exact error message you receive when you try to commit your changes? 

Yes, please share the video of the problem. It will be useful in understanding.

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