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Hi Guys,


I wanna commit the updates, I staged 15 files at a time. After I pressed the 'Commit' button, Sourcetree just closed all of sudden. I tried several times but still it doesn't work.

Trying to look up similar issue but none found here.

Does anybody had this kind of issue before or perhaps can help?






1 answer

0 votes
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 09, 2019 • edited

Hello Marvin and welcome to the Community!

Thank you for reporting this issue upon commit. We can confirm this is caused by the lack of a username and email being set within Sourcetree. This issue will be resolved in a future release as well. To set a username and email, please review the following:

  • Within Sourcetree, select Tools > Options.
  • From within Options, ensure the following is entered:
  • Screen Shot 2019-10-09 at 12.06.43 PM.png

I hope this information proves helpful in allowing you to commit.

Stephen Sifers

Hi Stephen,


Thanks so much for your reply.


I've checked the username and password, it was there already, it was alright before to commit.

But don't know why suddenly it just doesn't work.

I have send bug report (anonymously), will this help?






Hi Stephen,


Just to give an update.

It works now after I change the theme to dark.

It's a bit odd, but at least now it's working.


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