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Closing a branch with one commit does not create a new commit

Hello,
I'm Roberto Martignano, an Atlassian Consultant from GetConnected, an Atlassian Platinum Partner based in Italy.
Our customer is having some problems with BitBucket and SourceTree.
When they close a branch with only one commit, this is integrated in the develop branch instead of creating a new one.
In a first moment a working workaround was to set "do not execute fast-forward" in the settings (see pic), but after a SourceTree update it is not working anymore, and a rebase is always executed.

They're on version 3.4.5.

Do you have any idea of how we can fix this?

Thank you!
Roberto

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