Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant login with my atlassian Account

I have already connected Sourcetree with my Atlassian Account on which two of my repositories are located. From time to time Sourcetree prompts  me to type in my Atlassian credentials to verify that I am me. Since the last time this happend Sourcetree does not accept my Atlassian credentials anymore. Even after changing my Atlassian password I'm still not able to connect. Is this a well known issue or am I the only one facing it?


4 answers

I am facing similar issues. I am stuck in adding GitHub account in source tree 4.0 on Mac Big Sur. 

Therefore yahoo emails have an easy option to recover the password of your Yahoo email, in other words, it is called the forgot yahoo password recovery process.

I have a similar issue.  When login appears never accept a right password, recently created in Atlassian (I can get into Bitbucket with that).

Yesterday to do a "Pull", works only when I create my account Tools/Options/Authentication (ok, it was something I have to do first... or not?).

But today, not works for another pull. 

I have to "Delete" this account and create again, then it works.  I don't know by tomorrow what happens.  

I'm facing a similar issue. Unable to add an acct. on MacOS Catalina although I'm using SourceTree on Windows just fine.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,790 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you