Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Cant install the SourceTree

Windows 10

downloading a lot of different versions of the program, 

but its crashes on the beginning.

If i install it from the administrator, its show the crash,

if without administrator, its show "SourceTree" blue introduction a couple of times,

then nothing.

Please help.)


1 answer

0 votes

Hello Svyatoslav and welcome to the Community!

To understand a bit more about the issue you’re having with the Sourcetree installs, we’ll need a bit more information. Could you please provide any events thrown within the Windows event log during the attempted install? Additionally, any screenshots of the errors or prompts will also prove helpful.

We look forward to hearing back to help get Sourcetree installed.

Stephen Sifers

Sure!Thank for the response. 

I'm new at this, so i'm not sure if this is right screen shots.

Hope it will be helpful to resolve the problem.


The screenshots you sent are showing errors with the MMC snap-in for Windows. Looks like you're unable to access the event viewer on your system. We'll need to get access to your event viewer within Windows to see what the logs are displaying.

Stephen Sifers


You can tell me exactly how i can show you a problem?




Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

78,676 views 134 29
Read article

Atlassian Community Events