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Cant 'Fetch/Pull' from local GitLab server in SourceTree

Keith Savoie
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February 5, 2014

Running SourceTree on OS X.
I can create and push branches within SourceTree up to my local GitLab server but every time I attempt to Fetch or Pull, SourceTree asks for a password. I am using SSH keys for authentication thus don't use/require password. It won't let me continue. I have tried manually entering ssh://git@server:....., but it spins and eventually times out with.

ssh: connect to host mygitserver.com:developers port 22: Operation timed out
fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.

I am Fetching/Pulling to the same server and repo within Netbeans, so the chanels are properly configured.
I am really interested in using this tool so I am hoping this can get ironed out.
Thanks for any assistance.

1 answer

0 votes
AafrinA
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February 5, 2014

Hi Keith,

Have you set the SSH identity between your local machine and the bitbucket account. Refer to this documentation on creating the SSH identity and using the SSH option in bitbucket instead of https.

Keith Savoie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 5, 2014

Thats the odd thing. Keys have been set tested and I am using the same ones in my IDE (netbeans), I can push,pull,fetch,commit etc with out issue.

Within SourceTree I CAN push and commit sucessfully but CAN'T pull/fetch. When Pulling or Fetching I get this in the 'Show Full Ouptut' plus a password dialog.

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree fetch origin
2014-02-06 08:43:13.107 SourceTreeLogin[26418:507] Error (internetKeychainItemForServer:withUsername:path:port:protocol:) - The specified item could not be found in the keychain.

Does this offer any aditional clues?

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