Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot open Sourcetree after recent uninstall and reinstall

I'm having a problem where I can't seem to open Sourcetree further than the blue splashscreen/banner. After a few seconds the splashscreen disappears and the program has not started.

OS: Windows 10
Sourcetree is shown as an app
When Sourcetree is started, only the splashscreen is shown
After this, Sourcetree does not show in task manager (processes, services, app history)

I have tried uninstalling, deleting %localappdata% folders and even searched and deleted some registry keys. Also restarting before and after uninstalling/installing.

I have tried installing 3.3.8, 3.4.1, 3.4.2 and 3.4.4 via the EXE and MSI installers in both %localappdata% and Program Files (x86).

I have used Sourcetree for several years now and I need it for work. Any help would be greatly appriciated!

1 answer

I have the same problem.
maybe this happen after update windows version.
as same, I have tried uninstalling and installing,the problem still.
but i find some info from the windows event log

application: SourceTree.exe
Framework version: v4.0.30319
describe:The process terminated due to an unhandled exception.
info: System.Management.ManagementException

Hope to help solve the problem

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,284 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you