Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,327
Community Members
 
Community Events
165
Community Groups

Cannot login after recent update

Edited

I cannot login to Source Tree using atlassian account after updating inside from source tree, It keeps saying "Having trouble with Identity Provider, Please try again".

 

I have tried "Three" different browser
- Comodo Dragon 79.0.3945.79 (32-bit)

. the url changes to:
http://localhost:34106/?state=authenticated&code=75SQSvbVEjKKzT6CJa

.In source tree, 'next' button is turned grey
.nothing happens after clicking on 'bitbucket' logo

.clicking on "create one for free" opens up new page:
https://bitbucket.org/dashboard/overview ( where I can see my repos, wow!)

- Firefox 72.0.1 (64-bit)

"Having trouble with Identity Provider, Please try again"

- Firefox 56.0 (64-bit)

"Having trouble with Identity Provider, Please try again"


I am using windows 7 SP1

I am feeling now that I should not have press the update button, before that everything was working properly.....

2 answers

Similar experience when trying to add a new remote with sourcetree

Had same experience upgrading to Sourcetree 3.3.7 on windows 10 behind corporate firewall.

Url shows state=authenticated message as above.

Workaround was to install Sourcetree 3.3.6 and then everything worked.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

61,933 views 127 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you