Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Cannot install SourceTree 3.2.6

I've tried running the installer using elevated permissions but t keeps failing with this error. ---> (Inner Exception #0) System.UnauthorizedAccessException: Access to the path 'C:\Users\<username>\AppData\Local\SourceTree\app-3.2.6\DevOne.Security.Cryptography.BCrypt.dll' is denied.

I'm using Windows 10 x64. Could not install .net 4.5 as it is part of the OS. 

Is there a step that I'm missing?

1 answer

0 votes
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 09, 2019

Hello Siddharth,

Thanks for reaching out to the Community for your Sourcetree install issues. From the log you included, it looks as though something is preventing access to the file in question. This may be caused by Antivirus software/Antimalware soft along with strict permissions around user folders due to recent malware cryptos. 

We would ask you ensure the user you're attempting the install as has write/read permissions on the folder in question and the file reported is present and isn’t locked for scanning by an Antivirus. Additionally, please disable any Anti-virus (Or exclude the path) during the install to see if this helps.

Stephen Sifers

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events