Cannot fetch or pull on Sourcetree for windows

[Stephanie Unsworth]

When trying to fetch or pull from my remote in sourcetree, if comes up with the error:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin
remote: HTTP Basic: Access denied
fatal: Authentication failed for "[my remote]"

I don't know why it is doing this as I have the proper gitlab access and this hasn't been an issue previously. Under settings/authentication, it keeps asking me to authenticate my log in everytime I open this. I have tried re cloning my remote but it keeps coming up with authentication errors and the credential pop up does not appear

[Enecco Jacobelli]

I have the same problem ! :(

[Enecco Jacobelli]

I have a solution now :

I got the help of this answer: https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564.

Me, I went into the windows file explorer, and noted in the search bar "Sourcetree", and chose the "Sourcetree" folder with this path "C: \ Users \ CS \ AppData \ Local \ Atlassian".