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Cannot fetch from all remotes due to Authentication vie SSH is failed

Sourcetree-Launch-SSH-Agent.png

SSH Agent-is not in tray.png
but I cannot see the SSH Agent and when I click on Retry button it brings me back and shows a Lunch SSH Agent screen again.
Also when I create a new branch from a develop branch I can commit updates on the bitbucket repository for my new branch and I can pull data from the remote develop branch using 'pull' command

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