Can't login to bitbucket server accout when username is an email

[asalkeld]

Hi

So we have "bitbucket server" and when we go to "edit hosting account" and select "bitbucket server", basic auth and a username that is an email address.

We get :

-----------------------------

Authentication Failed

Failed to check login for user [foo@corp.com]: The URL "https://<our bitbucket server>/rest/api/1.0/users/foo%40corp.com" returned code "NotFound".

user foo@corp.com does not exist.

------------------------------

I think it's because the url it's generating is wrong:

If I go to the browser and enter:

https://<our bitbucket server>/rest/api/1.0/users/foo_corp.com/

it works fine, but if I enter the url sourcetree tries, it fails with the same error

https://<our bitbucket server>/rest/api/1.0/users/foo%40corp.com/

Question:

is this a bug (know or not), or are we configuring something wrong?

Thanks

Angus

[Mike Corsaro]

Hello again! This issue will be fixed in the next release. For now, you might be able to work around this issue by replacing the "@" in your username with a "_"

[Maxime Lemanissier]

I created a ticket there: https://jira.atlassian.com/browse/SRCTREEWIN-8872
Looks like it will be fixed soon.

[Andriy Lishchytovych]

SourceTree 2.6.10
Bitbucket 5.12.0

It is not possible to use user@domain.com-type logins. "@" leads to UserNotFound, "_" leads to Unauthorized exceptions.

Fix is really needed.

[Andriy Lishchytovych]

With the latest Bitbucket Server, it is not possible to use "email@domain.com"-type logins in SourceTree. @ leads to "UserNotFound", _ leads to Unauthorized exceptions.

[josiahsansone]

I am having exactly the same issue - we use Active Directory logins for our Bitbucket server and we use UserPrincipalName which is the email.  Login fails because it's interpreting the "@" symbol incorrectly when trying to connect to the server.  When I use my local Bitbucket admin login, it works fine.  Please fix this ASAP.

[Mike Corsaro]

Hello! Could you try logging in without the "@corp.com" part of your username when logging in? I think that's probably causing the issue.

[asalkeld]

Thanks for the suggestion, when I tried that I got the following error (assuming a username of "foo"):

Failed to check login for user [foo]: The URL "https://<our bitbucket server>/rest/api/1.0/users/foo" returned code "NotFound".

[bgannin]

Hi Angus,

Thanks for the report! I'll pass it along to the Windows folks to check out for the next update.

Cheers,

Brian Ganninger
Product Manager, Sourcetree

[asalkeld]

Thanks @bgannin this is super annoying, and seems like an easy fix.