Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,745
Community Members
 
Community Events
176
Community Groups

Can't install Source Tree (Windows)

Hi. After having SourceTree installed for several years, I put myself in troubles by re-installing Windows at home. I downloaded SourceTree from web, started installation and was asked "To use SourceTree, login with a BitBucket or Bitbucket server". I don't know what "Bitbucket server" or "Bitbucket" means. Like, I don't remember such a questions before. So I clicked "Bitbucket". It asked me to enter my cridentials. Ok, I have cridentials, years ago I created account for my personal use. So here you go. BUT, after entering my cridentials it showed something like "Ok, you entered as bla bla bla %my user%" but you still haven't signed up into Bitbucket Cloud." Well, I don't know what Bitbucket Cloud is and I don't care, frankly speaking. I had no choice given but to create Bitbucket Cloud for account or something like that. It showed me text box (well, still shows) that 

"Create a unique username for Bitbucket Cloud"

bitbucket.org /username

with a big green button Continue.

I'm trying to enter to username-text box my email but wihout @part.xxx. And it says that username is already exist. (Username is pretty unique and stoned for somebody else to have it besides me, so it's deffinitely me, my username, my account). But I can't sign in. I even can write this question from that account, but can't install Source Tree. So, what should I do?

PS: I'm sorry. Getting pretty angry already. I can create a new account, but account it's not something that you can create and then throw it away. It's not a shop bill.  It's freaking ACCOUNT. Guys always tell me at work that why the hell I use SourceTree if I can do the same things using Visual Studio. I always answered that why not, if it works for years. I think right now it's a good point to try what they say.

1 answer

0 votes

Hi @Ihor Kovalenko,

 

Have you tried to reset your login and password after that re-login using SourceTree?

 

Cheers,

Gonchik Tsymzhitov

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events