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Can no longer authenticate

SpringerRider
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August 7, 2018

On Windows 2008 R2 VM

Everything was fine last night.  I opened sourcetree and attempted to rebase and all I get it what is below.  I reset my Atlassian PW.  I am able to get to bitbucket.org.  When I into 

Tools/Options/Authentication and open up Default account for bit bucket.org: Yes

the Edit Hosting Account says Authentication OK.  I do the Refresh Password and it says Authentication OK.  This is leaving me dead in the water!!!

 

Please help.

 

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/LK0015/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~2.EXE" fetch origin
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password. If your organization manages your account or you've enabled two-step verification, create an app password to log in: https://confluence.atlassian.com/x/9DJmMQ
fatal: Authentication failed for 'https://bitbucket.org/ElanaBursten/uq/'

fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password
fatal: Authentication failed for 'https://bitbucket.org/ElanaBursten/uq/'

fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password. If your organization manages your account or you've enabled two-step verification, create an app password to log in: https://confluence.atlassian.com/x/9DJmMQ
fatal: Authentication failed for 'https://bitbucket.org/ElanaBursten/uq/'

fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password. If your organization manages your account or you've enabled two-step verification, create an app password to log in: https://confluence.atlassian.com/x/9DJmMQ
fatal: Authentication failed for 'https://bitbucket.org/ElanaBursten/uq/'

Completed with errors, see above.

2 answers

2 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2018

Hi Larry, welcome to the Community!

There’s a bug with Windows Git authentication and Bitbucket. The older version of GCM that shipped with Git has a bug with Bitbucket. It seems to be partially fixed in GCM 1.17.0, but 2FA won't be fixed until 1.17.1.
Our developers have submitted fixes to MS and are waiting for them to ship. We are about to start a private beta with a large amount of change and it will end up bundling the fixes as soon as they are available. This has been completely unexpected and our developers are working hard on it to get it fixed as soon as they can.

Thanks for your support!
Ana

Joshua Leask
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August 9, 2018

Is there a workaround?

kode54
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August 27, 2018

I think a workaround is currently to generate a token manually on the site. Unless Bitbucket doesn't support that.

0 votes
SpringerRider
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August 9, 2018
  1. I cleared my pw file.  I can do pulls  it shows auth errors but continues to rebase.

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