Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Authentication failure using windows source tree

I am using windows 10, source tree, one morning authentication just keeps failing on all my repos.

I tried both OAuth and basic, both refresh just fine and say that the authentication status is "Ok" but then I try to pull anything and I keep getting the password prompt and even when I put the correct password, it just keeps throwing an error:

fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password.

Anyone ideas what's going on?

1 answer

0 votes
bgannin Atlassian Team Aug 10, 2018

What service (Bitbucket, GitHub, etc.) are you trying to interact with? Presumably this is with Git?

@bgannin Using bitbucket Git.

I uninstalled and reinstalled, problem persisted. So I uninstalled and re-installed (I had the exe on my laptop still) and now the GUI works fine.

Also another note from before, the terminal always worked just fine even when I was having trouble with the installation which makes it seem like I ran into a bug and just can't refresh my way out of it.


bgannin Atlassian Team Aug 10, 2018

There's a known issue with Bitbucket and Git on Windows right now that we're waiting on the fix to ship for.

@bgannin Thanks for the input. This sounds about right. I will wait for a further update before upgrading my sourceTree version again.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,999 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you