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Authentication failed - Request for an OAuth request_token was denied

giacomozanghi_untoldgames September 19, 2018


today I can't get the OAuth authentication work.

The button 'Refresh OAuth token' seems it doesn't work any more. This is the link it points at:



I got an error:

Authentication Failed

Unable to get secret

Unable to get user secret

Request for an OAuth request_token was denied


These requested scopes are beyond the OAuth client's own scopes:

repository:write project snippet repository issue pullrequest team account email


I can't also clone a repository on Bitbucket using Basic authentication, it fails with an invalid repos URL.



Any solution?


thank you,


1 answer

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Answer accepted
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2018

Hi Giacomo,

Looks like you've run into this bug SRCTREEWIN-9250. Our developers are currently working on it, in the meantime you can use Basic authentication as a workaround.

You can also leave your comments or questions in the bug ticket or watch it to receive future updates.

Hope that helps!


christianbohm April 27, 2020

Hi! I have downloaded latest version: 3.3.8 and this problem is still there! There is now way I can install it! I have to go back to 2.6.10

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