It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Atlassian account defaults to Google login when installing Sourcetree on MacOS

I have installed SourceTree on a new Mac running the latest MacOS. When calling SourceTree for the first time, it asks you to log in to your Atlassian account. Choosing "Use an existing account" let's one enter the Email of the Atlassian account or choose log in with Goggle. If I enter the Email/username of my Atlassian account and press next, the program apparently thinks this is in fact a Google address and next goes to the Google login screen.

If I enter anyting other than my Atlassian Email address, I'm presented next with a field to enter the password. 

How do I log in with my Atlassian account, i.e., how do I avoid defaulting to a Google login and instead get the option of entering my Atlassian password? I've verified that the Email/username and password work on the Atlassian website.

Any ideas?

Thanks in advance.

 

1 answer

0 votes
jyo Atlassian Team Aug 30, 2017

Hi Marcus,

This generally happens if your e-mail domain uses JIRA Cloud and claims the domain for use in Google. Depending on your domain, this might have to be taken up with your IT Administrators, as they might be using Atlassian account + Google integration.

Thanks,

Jesse

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,935 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you