Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Anyone experiencing the same installation crashes v 2.5.5 on windows 7?

Problem Event Name: APPCRASH
Application Name: SourceTree.exe
Application Version: 2.5.5.0
Application Timestamp: 5ad4730e
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c78c
Exception Code: c06d007e
Exception Offset: 000000000000a49d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 7283
Additional Information 2: 72836eb6216b49be15302fdb224c1b5d
Additional Information 3: 9b27
Additional Information 4: 9b278814be4677eee68b1abbcfc07b95

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

1 answer

0 votes
Mike Corsaro Atlassian Team Jun 12, 2018

Hello! Could you upload your log file please? You can find it here:

C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,013 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you