Add sourcetree login to trustworthy sites Edited

Dear Support-Team,

 

I currently updated Sourcetree on a Win7 PC and i'm not able to login, the login process is stuck after entering the password. Are there any relevant URLs that i need to add to the Windows trustworthy sites? I added a few i found online and with them i am able to start the login process (beforehand it wasnt even possible to start the login process)

 

best regards

 

Alexander

 

Edit: changed Sourceforge to Sourcetree

1 answer

1 accepted

1 votes

Hi Alexander! Sourceforge is not one of our products, so I'm wondering if you meant Sourcetree instead?

In the case of Sourcetree for Windows, it requires to have Internet Explorer updated to the latest version, as it relies on it for authentication. You might also need to do the following:

  • Turn off compatibility mode in IE. To do that, open Internet Explorer, go to the Advanced options tab and click on Reset your Internet Explorer Settings
  • Check Delete personal settings
  • Change your Internet Explorer Security Zone Settings:
  1. Open IE, click on the gear
  2. Select "Internet Options"
  3. Select the "Security" tab
  4. Select "Custom Level" for Internet
  5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
  6. Try logging into Sourcetree again

After logging in, follow steps 1-5, but reset the setting back to the previous option.

If you're still having issues, let us know and send us a screenshot so we can continue helping you. 

Regards!

Ana

Thanks for the reply, of course i meant Sourcetree, My current problem is that i'm not allowed to change the overall settings (locked by the domain group policy). So my only option is to add the respective sites necessary for login to my trustworthy sites.

 

Edit: After a few reboots and login approaches, Sourcetree immediately started with my account logged in. Even though not a single login approach worked. 

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

261 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot