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Accessing Github password fail

SourceTree Sucks!


I have been using Sourcetree to access a github account for months. Now all of a sudden when I attempt to pull the project or  push the project the password fails. I have gone into tools and into authenication to refresh the password and that fails. 

I can however go to and log in using the very same password and there are no issues. 


1 answer

0 votes
Daniel Eads Atlassian Team Nov 20, 2020

Hi there,

I'm sorry to hear you're having some trouble getting Sourcetree authorized with your Github account. Github announced earlier this year that they'd be disabling passwords over basic auth - and that time window (November 2020) has come. 

You have a couple options:

  1. Generate a Personal Access Token in Github and then paste that in place of your Github password in Sourcetree
  2. Switch from Basic authentication to OAuth in the Auth type dropdown in Sourcetree for your Github account. Then click the "Connect Account" button to authorize Sourcetree (this should open your browser and just be one click in Github if you're logged in on the web already)


That should get you sorted in short order. But I'm happy to help if you run into any snags!


I have followed this as close as I can.  I created the token and copied it from the token generator in Github. I have attempted to replace the password with the token in the authorization tab but nothing is working.  The window you show in step 2 does not look like the one I get in windows.

And when I attempt to pull information I get a window called Credential Helper Selector. I have selected each of the options one at a time in this window and none of them are giving me access to github to pull the files.


What am I missing now.helper.jpgauth.jpg

I'm having this same issue

MartijnPW I'm New Here Nov 25, 2020

Me too. It is really frustrating.
On my system, I use 2 different github accounts (work vs personal). The work account is working fine, but for the personal github I can't get access. 

Tried both OAuth and the 'basic with PAT', neither give me access.  


auth ok.pngfetching fails.pngAlso tried both SSH and HTTPS (should that matter? Are all combinations of SSH/HTTPS and PAT/OAuth allowed?). 

What am I doing wrong here?



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