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Access Error

kevin June 14, 2018

Good day, 

I've checked the SSH key in BitBucket, re-added it, and I'm still getting this error:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree fetch origin

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

Completed with errors, see above

I am not sure what to do...

 

Please help, 

 

Kevin

1 answer

0 votes
Manju
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 14, 2018

I'm guessing you are using a Mac. 

Please check if the ssh-agent has your keys loaded. If not, please add them to the agent. 

Run below commands in terminal to do so,

To check if keys are loaded:

ssh-add -l

To add keys to agent:

ssh-add <path_to_key>

more like,

ssh-add ~/.ssh/id_rsa

Key in the passphrase used while generating the ssh key and you should be good to go.

kevin June 16, 2018

Thank you Manjunath. 

It doesn't like my SSH key, strange. This is the error message it pumps out:

 

MacBook-Pro:.ssh me$ ssh-add ~/.ssh/My-Bitbucket.pub 

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@         WARNING: UNPROTECTED PRIVATE KEY FILE!          @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Permissions 0644 for '/Users/##/.ssh/My-Bitbucket.pub' are too open.

It is required that your private key files are NOT accessible by others.

This private key will be ignored.

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