Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Access Error

Good day, 

I've checked the SSH key in BitBucket, re-added it, and I'm still getting this error:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree fetch origin

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

Completed with errors, see above

I am not sure what to do...

 

Please help, 

 

Kevin

1 answer

0 votes
Manju Atlassian Team Jun 14, 2018

I'm guessing you are using a Mac. 

Please check if the ssh-agent has your keys loaded. If not, please add them to the agent. 

Run below commands in terminal to do so,

To check if keys are loaded:

ssh-add -l

To add keys to agent:

ssh-add <path_to_key>

more like,

ssh-add ~/.ssh/id_rsa

Key in the passphrase used while generating the ssh key and you should be good to go.

Thank you Manjunath. 

It doesn't like my SSH key, strange. This is the error message it pumps out:

 

MacBook-Pro:.ssh me$ ssh-add ~/.ssh/My-Bitbucket.pub 

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@         WARNING: UNPROTECTED PRIVATE KEY FILE!          @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Permissions 0644 for '/Users/##/.ssh/My-Bitbucket.pub' are too open.

It is required that your private key files are NOT accessible by others.

This private key will be ignored.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,719 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you