Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Good day, 

I've checked the SSH key in BitBucket, re-added it, and I'm still getting this error:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree fetch origin

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

git@bitbucket.org: Permission denied (publickey).

fatal: Could not read from remote repository.

 

Please make sure you have the correct access rights

and the repository exists.

Completed with errors, see above

I am not sure what to do...

 

Please help, 

 

Kevin

1 answer

0 votes
Manju Atlassian Team Jun 14, 2018

I'm guessing you are using a Mac. 

Please check if the ssh-agent has your keys loaded. If not, please add them to the agent. 

Run below commands in terminal to do so,

To check if keys are loaded:

ssh-add -l

To add keys to agent:

ssh-add <path_to_key>

more like,

ssh-add ~/.ssh/id_rsa

Key in the passphrase used while generating the ssh key and you should be good to go.

Thank you Manjunath. 

It doesn't like my SSH key, strange. This is the error message it pumps out:

 

MacBook-Pro:.ssh me$ ssh-add ~/.ssh/My-Bitbucket.pub 

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@         WARNING: UNPROTECTED PRIVATE KEY FILE!          @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Permissions 0644 for '/Users/##/.ssh/My-Bitbucket.pub' are too open.

It is required that your private key files are NOT accessible by others.

This private key will be ignored.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,270 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you