We cannot properly configure Confluence to work with imported SSL cert from IIS

We purchased a wildcard SSL certificate from GeoTrust. We did the CSR through IIS on a different server than the one that runs Confluence. We then exported the certificate from that Windows server with the private key. We used instructions on GeoTrust's site, on your site, and on other sites, and we cannot figure out how to get Confluence to use the certificate. We've been able to convert the certificate into just about any file type out there, but none of those have worked for us.

What does Confluence require of the certificate? What file type does it need to be (.keystore, .key, .cer, .crt, .pfx)? What pieces need to be in the file (private key, public key, secondary CA cert, primary CA cert)? I don't see anywhere in the server.xml connector that mentions the alias; is an alias even necessary?

I have already contacted GeoTrust about this, and they basically said what we have already figured out: We can do pretty much anything we want with the certificate once it has been exported with the private key, but it depends on the constraints of the program that is trying to use it.

Any help would be greatly appreciated.

1 answer

Hi, Confluence uses Tomcat. Have you tried following Geotrust's Tomcat installation instructions? http://www.geocerts.com/install/tomcat

Give it a try and post back if there are any problems.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 6 hours ago in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

15 views 0 1
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you