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Noifications are not sent via email

wajdhaikal Jan 29, 2012

all settings are set and sill I can not get any email notification to any update or ticket creation via email.

What could be he problem?

where should I check?

1 answer

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Answer accepted
Jobin Kuruvilla [Go2Group] Community Leader Jan 29, 2012

When you say 'all settings are set', do you mean the mail server is created? Have you also assigned a notification scheme to the project and added roles/groups etc to the relevant notifications?

Anyone else getting the mails? One thing people confuses is when people doesn't get mails for their own changes. You can configure that in your profile.

wajdhaikal Jan 30, 2012

it is ok, yes all was created and email configuration is ok. Now is solved it was a permission scheme create issue permissionfor the project lead.

Thank you.

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