You can, then, go to JIRA Admin (click the Cog on the left side of your profile picture, on the top right of the screen), click "Manage Add-ons" within Add-ons section. There, select "User installed", then filter for Greenhopper. You'll find what I mentioned above.
To change the license to another account, you should contact our sales team directly during local business hours in San Francisco, USA on +1 415 701 1110, Amsterdam, Netherlands on +31 20 796 0060 or Sydney, Australia on +61 2 9262 1443.
I'm using Jira 4.2.4. Anyway, it seems like I'll have to call because I just checked the invoice we received last year and only the names "Francois-Pierre Moffet" and "Sandra Castelli" are on there. One no longer works here and the other works in another department. We never received the e-mail to renew our greenhopper support. Anyway of getting that e-mail? Do I have to link the greenhopper license to my account first?
As for your last post, I accidentally clicked on the down arrow. Getting an error when I try to undo it.
You have to log into https://my.atlassian.com
There you will find all your products (linked to the informed account)
Click the "plus" before the product name to expand it. There you will find your license.
Then you should go to https://yourinstance.atlassian.net/plugins/servlet/upm/manage/user-installed#manage and filter for Greenhopper, click on it to expand and check the License Status. (DON'T FORGET TO CHANGE "YOURINSTANCE" TO YOUR INSTANCE'S SUBDOMAIN)
Also double-check the account on my.atlassian.com, because your Greenhopper license could be bounded to another account.
Sorry to bother but I'm getting HTTP Status 404 - Could not find servlet for: /plugins/servlet/upm/manage/user-installed. I replaced "https://yourinstance.atlassian.net" with our servername/domain name.
This is the SEN # for our greenhopper. SEN-1030317. Anyway you can link it to my account?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork? We've compiled a list here, along with...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs