How to fetch user information

[Pradeep A]

Hi I would Like to fetch the email ID or their user name of the user who reports the issue 

How can I do it

[Prashant Sultania]

Hello @Pradeep A 

Welcome to the Community 

If you move the mouse cursor towards the reporter's name in the Jira Issue, you will see the small pop-up window with userid and user's email id. 

Can you elaborate if the scenario is different? 

I hope this is what you are looking for, let me know.

Thanks
Prashant Sultania

Note: Upvote, Like or Accept Answer if it resolves your query.

[Deniz Tımartaş]

For example, If you are using Azure AD, you have to define some additional information to be sent as (organization, department etc.)

Further information at: https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/

[Ram Kumar Aravindakshan _Adaptavist_]

Hi @Pradeep A

Could you provide a little bit more information, i.e. which approach do you intend to use to get the Reporter's email address? Is it Post-Function, Listener or Script Console? 

If you intend to get a reporter's email address, you can even use the Script Console to do this.

Below is an example code for your reference:-

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.issueManager
def issue = issueManager.getIssueByCurrentKey("SFFM-1")
def reporter = issue.reporter
log.warn "${reporter.emailAddress}"

Below is a print screen of the Script Console output:-

Thank you and Kind Regards,
Ram