Export Customer Portal Templates from Service Desk project to a new Service Desk project? Edited

I created my customer portal templates in JIRA Service Desk before the upgrade in January.  I created a new Service Desk project to get the new functionality.  How do I get all my customer portal templates into the new project.

I've searched the documentation and this site and nothing I've found seems to cover just the portal.   If I do a back up and restore will the new project be upgraded to include the additional workflows?

Thank you for your suggestions and help.

Pattie Berghof

0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

70 views 2 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you