Whenever an action is taken in Crucible that should generate an email, the emails are not being received.
The Fisheye / Crucible mail server is configured -- our email server is setup to require a login and a valid user name and password are set. It appears that all works OK when 'Send test email' is attempted.
Looking at the log file in C: FISHEYE_Home var log I see the following error messages when notification emails should be sent from Crucible:
INFO | jvm 2 | 2012/12/21 14:12:59 | 2012-12-21 14:12:59,829 ERROR - problem sending email
INFO | jvm 2 | 2012/12/21 14:12:59 | com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender
We are running Small Business Server 2011 and Exchange 2010. I believe I have relaying enabled correctly for the internal IP addresses. Also, we have JIRA, Confluence, and Bamboo running at our site and have no issues with notification emails being sent.
Thanks in advance for any help you can provide.
Make sure to check the radio button for send emails from server address or user address on the mail server setup page . . . in my case it was set to user address and the user address was not a fully qualified email address. The server then treated the email as a relay request from an untrusted source.
Turned out this was a setup issue. I had missed the radio button for Send emails from 'the server address or the user address'. This was set to the user address (which did not have a fully qualified name). When I changed it to server address the emails started working.
Thanks for your help . . .
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...staring into the background. Once the image pops out in 3D, you can look around the picture and enjoy. If you will see if you are a true illusion master! :) You did it? :) Wow! Awesome! As a bonus...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs