Cloned issues are not being linked to original

Hi, after our import into JIRA Studio from our local JIRA server, cloned issues are no longer being linked to the original. I believe we renamed the Link Type for this in our local server and perhaps this change didn't persist when we migrated to JIRA Studio.

It's not urgent but it was definitely a nice to have as we sometimes need to clone/move issues into a different project and having it automatically add the link was helpful.

1 answer

1 accepted

This widget could not be displayed.

I suspect it's the renaming - you probably followed the info in http://confluence.atlassian.com/display/JIRA041/Advanced+JIRA+configuration+with+jira-application.properties# to do that.

The default is:

# The prefix added to the summary of cloned issues and the clone linktype name

jira.clone.prefix = CLONE -

jira.clone.linktype.name = Cloners

So I'd suggest (temporarily) creating or renaming a link type as "Cloners" and see if that does the linking correctly. If it does, then that's the problem, and you can either go back to using "Cloners" or contact OnDemand support to see if they can change it to match your link name.

Thanks Nic. That looks to have been the case. An OnDemand support engineer corrected the problem for me.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 7 hours ago in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

36 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you