Can't access Confluence from web broswer

I've just installed Confluence to a Windows Server 2008 R2 machine on a VM. When I try to browse to HTTP://localhost:8090 or to (the IP address of the Server), it cannot connect to Confluence. The laptop can ping the server no problem and I have JIRA set up on another VM machine (thats hosted on the same physical machine as the Confluence) that I can access no problem using the IP address

Any suggestions on what to check for with Confluence and what is casing the issue?

4 answers

1 accepted

Winded up rebuilding the server, and had no problem with it after that.

Which confluence version?

Can you post some of the logs?

Have you check whether the port 8090 is accessible from your machine ? You may try 'telnet 8090'. Also, did you change the default port in server.xml ?

Check out the logs as well, you will come to know wherther Confluence is started or not.

I tried Telneting to the Conflunence service and it failed, but it also failed to the working JIRA server. I did try changing the default server port to see if I could access it, but it didn't help and went back to the default.

As for the logs, which one should I be looking at or posting here?

I'm using version 4.3.6

Please search in 'atlassian-confluence.log' from Confluence Home directory.

are there any firewall settings that restrict communication on that port?

you may need to allow 8090 if your fw only allows common ports

can you access your <serverIP>:80 and talk with the webserver?

i suggest you will need to allow both 8080 and 8090 to access jira & confluence

If you are sure that there is no firewall, the reason can either be 'the application is not running' or 'the running port may not be 8080 or 8090'.

No firewall between server and laptop thats trying to access it. I added the 8090 port to the windows firewall on the server to make sure it was open and still can't telnet into the port.

maybe the application isn't allowed to open the port...

just like Vishnu will need to dig in the logs for more info

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published yesterday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

382 views 6 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot