can a user prevent the admin from seeing a space? this is ondemand

I have a user that says he has a space. I am loged in as admin and I cannot see the space.

It is not in any drop down - I can see it on the "space permissions" page, I allow myself access to it and it is still not viewable by the admin account. Any clue?

2 answers

0 vote

Yes and no.

To see a space, your account must have the right to browse the space. An administrator does NOT get that right automatically as part of their admin rights (Admins can see/do everything is a dreadful design failure), thye have to be granted that right, just like any other user.

They DO get the right to see the space as part of the list of spaces they may need to administrate though.

In other words, check the space permissions. You'll find your admin account does not match the "browse" rights.

Hi Peg,

You will need to configure the space permission so you can view and manage that space. Since you are admin, just grant you all the permissions (View All, Add/Restrict/Delete Page, Add/Delete Blog/Comment/Attachments).

Hope this answers your question. :)

Cheers!

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

64 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot