I have a user that says he has a space. I am loged in as admin and I cannot see the space.
It is not in any drop down - I can see it on the "space permissions" page, I allow myself access to it and it is still not viewable by the admin account. Any clue?
Yes and no.
To see a space, your account must have the right to browse the space. An administrator does NOT get that right automatically as part of their admin rights (Admins can see/do everything is a dreadful design failure), thye have to be granted that right, just like any other user.
They DO get the right to see the space as part of the list of spaces they may need to administrate though.
In other words, check the space permissions. You'll find your admin account does not match the "browse" rights.
You will need to configure the space permission so you can view and manage that space. Since you are admin, just grant you all the permissions (View All, Add/Restrict/Delete Page, Add/Delete Blog/Comment/Attachments).
Hope this answers your question. :)
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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