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How do I query for all questions related to a topic through REST?

Travis Bennett
July 16, 2018

We respond to requests from many vendors who often ask the same questions, but we don't provide them access to our Confluence instance.  I would like to add a 'vendor' topic and then extract those questions, with our already generated answer to provide to the vendor.  

Is there a better solution to extract a subset of questions?

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PD Sheehan
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January 20, 2022

You can use a Condition in your Approve transition to ensure that only the user in the Approvers custom field can see the Approve button.

Natasja Eloff
Contributor
January 21, 2022

I have this condition. It still allows everyone in the role of the approvers to see the ticket.
I want only the selected approver to see the approval button and not everyone in the group.

Natasja Eloff
Contributor
January 21, 2022

I opted to use the workflow functions to assign the ticket to the selected approver and then to have a condition that only assignee can approve the request as well as be in the group/role.
Then I added a post function to clear the assignee field.

This will also help with notification of the assigned ticket.
No need for scripting.

PD Sheehan
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January 21, 2022

It's great to have the ability to use scripting to meet requirements. But it still adds some maintenance overhead. So if you can meet your requirement without scripting, that's always best.

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