Gettting 500 error for draw.io

[Aazam Nawlakha]

Below is the issue found in response hit for the draw.io
com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: Cannot save attachment data for attachment 377389306 into Media because Failure{cause=null, reason=BAD_STATUS, retryAfter=null, message=''

[Kirk McCoskey]

Nic thank you for a quick suggestion.  is it recommended that I remove ssl in order to upgrade to version 5.0.3.  I know it is recommended to remove CAS and I was successful doing that part.  I didn't see documentation telling me to remove SSL in the upgrade steps, hopefully someone can point me in the right direction.

[Nic Brough -Adaptavist-]

Do you get a login page if you visit the server without going through apache, on a plain port based url?

[Nic Brough -Adaptavist-]

I'm afraid there's very little we can tell you.  You have set up some SSL in your Apache server and, well, it's your setup, we don't know anything about it.

However, that is Apache - it's separate to Tomcat.  The Confluence part of this is to check what it is configured for.  If you go on to the server and visit "http://localhost:8090" (or whatever port you've configured it for), do you get a Confluence login page (you can try a simple curl or wget too, then read the html they download)?  If you get a block of text with ssl errors in it, then you've work to do in Tomcat to unpick that.  If you get a login page, then Confluence is fine and you need to concentrate on Apache.