Do I need a user license to ask questions in Confluence Questions?

[Martin Vobr]

Currently we use an OSQA site as a support forum for our users. Something similar to answers.atlassian.com. We are considering migrating to Confluence Questions. It works like this:

• Questions can be asked by anyone.
• Answers are almost always provided only by our internal support staff.

How many licenses would we need?

1. Only users answering questions would need a license. No license is needed for asking questions. It would be similar to agents/users licensing in JIRA Service Desk.https://www.atlassian.com/software/jira/service-desk/pricing
   
   or
   
   
2. A paid license is needed for both asking and answering questions.

Which one is correct?

[Ben Warburton]

Hi Guilherme, thanks for that. Unfortunately your links don't seem to work so I can't access your material. I was told by Atlassian, however, that you can't actually change the browser tab icon on a space-by-space basis, but only at the Confluence instance level. It'd be great if there was a workaround to that.

Ben

[Guilherme Nedel [Atlassian]]

Hello Ben for Confluence 3.5 that can be changed in the Space Admin section, as described in this doc. If you are using a recent version from the application please refer to the updated information here.