Questions for Confluence: what is the definition of the "popular" filter?

We have Questions for Confluence v2.3.4. On the Questions home page is a default filter named "Popular". What is the definition of that filter?

The page was showing questions until this past weekend. At that time we did a merge of data from another Confluence instance, and a re-index was performed. Now the Popular filter says "no questions found".

1 answer

1 accepted

3 votes
Accepted answer

Whether a question is popular is based on the number of answers, comments and up votes it has.  You may find that your questions do not appear because they are competing with pages and blog posts that have more likes and comments. 


Thank you for that response. However, it is not very helpful.

I am not seeing even a single entry when the Popular filter is used. Therefore it is not a matter of competition with other pages. Nothing at all in our Questions space is considered popular. We have questions with and without answers, and questions with and without votes. None of them appear.

I understand the pages have votes, but do any of them have likes?

The documentation states that if the page is "liked" it will show on the popular tab:

Likes and Popular Content

Has someone written a good blog post or page on Confluence? Or made a comment you agree with? Click the Like button to them know.  

When you like a page, blog post or comment, the author of the content receives a notification. If enough people like the content, it'll appear on the Popular tab of the dashboard.


When you state you re-indexed, did you just re-index confluence or also the plugins?


Restoring plugin indexes and popular content

For all versions of Confluence, the following files and folders may exist in the index folders:

  • <confluence-home>/index/plugin - this is where the Usage Tracking plugin stores the usage statistics
  • <confluence-home>/index/edge - this is where popularity data for regular content is stored
  • <confluence-home>/index/questions-edge - this is where Confluence Questions stores popularity data

Edge indexes are simply pointers to what is popular in the primary index. By clearing the edge index, Confluence must learn what is popular content again, which will take time to re-learn. If you need to restore the popular data from your backup:

  1. Shut down Confluence
  2. For each file listed above that exists in your backup, restore it to the correct location
  3. Restart Confluence



Thank you, Stephen. That is very helpful information.

I did not do the re-index myself, but I'll pass it on the sysadmins who did.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,670 views 22 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you