Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Questions for Confluence: what is the definition of the "popular" filter?

We have Questions for Confluence v2.3.4. On the Questions home page is a default filter named "Popular". What is the definition of that filter?

The page was showing questions until this past weekend. At that time we did a merge of data from another Confluence instance, and a re-index was performed. Now the Popular filter says "no questions found".

1 answer

1 accepted

Whether a question is popular is based on the number of answers, comments and up votes it has.  You may find that your questions do not appear because they are competing with pages and blog posts that have more likes and comments. 


Thank you for that response. However, it is not very helpful.

I am not seeing even a single entry when the Popular filter is used. Therefore it is not a matter of competition with other pages. Nothing at all in our Questions space is considered popular. We have questions with and without answers, and questions with and without votes. None of them appear.

I understand the pages have votes, but do any of them have likes?

The documentation states that if the page is "liked" it will show on the popular tab:

Likes and Popular Content

Has someone written a good blog post or page on Confluence? Or made a comment you agree with? Click the Like button to them know.  

When you like a page, blog post or comment, the author of the content receives a notification. If enough people like the content, it'll appear on the Popular tab of the dashboard.


When you state you re-indexed, did you just re-index confluence or also the plugins?


Restoring plugin indexes and popular content

For all versions of Confluence, the following files and folders may exist in the index folders:

  • <confluence-home>/index/plugin - this is where the Usage Tracking plugin stores the usage statistics
  • <confluence-home>/index/edge - this is where popularity data for regular content is stored
  • <confluence-home>/index/questions-edge - this is where Confluence Questions stores popularity data

Edge indexes are simply pointers to what is popular in the primary index. By clearing the edge index, Confluence must learn what is popular content again, which will take time to re-learn. If you need to restore the popular data from your backup:

  1. Shut down Confluence
  2. For each file listed above that exists in your backup, restore it to the correct location
  3. Restart Confluence



Thank you, Stephen. That is very helpful information.

I did not do the re-index myself, but I'll pass it on the sysadmins who did.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

223 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you