Hi, We have small images like icons embedded in our technical documentation that include experts to these images yet they don't always load or they don't load on the client side. Please help.
thank you
@Chantal Saylor Welcome to the Atlassian community
Where are the images originally stored? Are you able to consistently see them on the excerpt and the page where the excerpt is coming from? Does this impact all users or just some users? If you have them on a page that the individual looking at the excerpt is not able to see that could be why they are not loading.
Thanks for raising. This appears to be when using the page excerpt macro. I'll raise with Confluence
Hi Owen,
Thanks, do you know how long this will take and if there is a workaround?
Hi, the team said a fix has been deployed - is it working for you now?
I have the same issue, working on Jira cloud and confluence, but I still have the same issue.
It shows up like
or not showing up at all
hi Brant,
I'm still having this issue in Confluence Cloud version. And the tricky thing is it does not always occur, and sometimes refreshing the page fix the issue, only temporarily.
It looks like you're new here. Sign in or register to get started.
