I've added the 'popular Questions' macro to many of my Confluence pages, with the 'Ask a Question' button included. I have also set topic tags to filter for the macro (i.e. so that it only shows Questions with these topic tags).
It looks like there is a bug with this macro, because the 'ask a question' button does not appear until a question is asked with one of the filtered topic tags. This makes for a poor user experience as people can't ask Questions directly from these Confluence pages until there is at least one question with one of the topic tags designated for that macro. This doesn't seem to make sense and I'm thinking this is a bug with the macro.
Can someone please look into this issue and let me know if/when it should be resolved?
Hey Ann, I was hoping to get a follow-up on the above. I am also seeing another bug when using the 'Popular Questions' macro. When I ask a Question from the main 'Questions' space, it will give me recommended topic tags to use when adding them to my Question.
However, when asking a Question using the 'Ask a Button' feature on a Confluence page, it does not give any recommended topic tags while I am entering them in. This allows users to enter multiple variations of the same topic whereas the recommendations provided using the main Questions space solve for this problem.
Is this a known bug for the 'Ask a Question' button, and does Atlassian have any plans to solve for this?
From the version you are reporting I can see that you are using our Confluence Cloud offering. I wanted to test the behavior you are describing but Questions is temporarily unavailable for my Cloud test instance. The best course of action now is to open a support request so the Cloud support team can check whether the issues are happening on all Cloud instances or if not, if there is a way they can fix yours.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot