Is it possible to automatically create a ticket in Jira from a form in Confluence?

We would like to create a ticket in Jira Software, from a form created on confluence. 

The ticket does not exist yet. We would like to create it, for the first time, from a form on Confluence.

¿Is this possible?

2 answers

1 accepted

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If you have an application link to Jira, you don't even need a form.  You can highlight text (bullet points), hover over them and a "create in Jira" icon will appear, allowing you to directly create.

If that's a bit too simple, then a second option is to create an "issue collector" in your Jira project, and embed the code for it in Confluence, giving you a button to click to get a form popped up to fill in details.

A third option is a "user macro" you could write that could look a bit like a form inside a page, and when given details and a "go" clicked, it could post the issue over REST

And then two more options that rely on add-ons that my employers (Adaptavist) provide :

"Script runner for Confluence" could be used to parse data from a page and create issues from it.  You'd need to think carefully about when and what it should parse though!

And, finally, I think the add-on "Forms for Confluence" can embed forms and create issues from them.  I've not tried it (I know it does the forms well, I've just not tried the Jira create, as I've always used option 1 or 2 above)

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@Nic Brough [Adaptavist]

 

Hey :) Seems like you have some experience with that.

 

I want to do the same like @Veruska Pérez Guerrerobut the new ticket entered in the form in confluence also needs to be documented there - not just in Jira.

E. g. the Issue-Collector just creates a Ticket in Jira - not in Confluence :(

Why duplicate it all in Confluence again?  You're creating the issue from a page already, so surely you already have some data that you are working from?  (And Confluence is not an issue tracker, it does not have issues/tickets)

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