We would like to create a ticket in Jira Software, from a form created on confluence.
The ticket does not exist yet. We would like to create it, for the first time, from a form on Confluence.
¿Is this possible?
If you have an application link to Jira, you don't even need a form. You can highlight text (bullet points), hover over them and a "create in Jira" icon will appear, allowing you to directly create.
If that's a bit too simple, then a second option is to create an "issue collector" in your Jira project, and embed the code for it in Confluence, giving you a button to click to get a form popped up to fill in details.
A third option is a "user macro" you could write that could look a bit like a form inside a page, and when given details and a "go" clicked, it could post the issue over REST
And then two more options that rely on add-ons that my employers (Adaptavist) provide :
"Script runner for Confluence" could be used to parse data from a page and create issues from it. You'd need to think carefully about when and what it should parse though!
And, finally, I think the add-on "Forms for Confluence" can embed forms and create issues from them. I've not tried it (I know it does the forms well, I've just not tried the Jira create, as I've always used option 1 or 2 above)
Hey :) Seems like you have some experience with that.
I want to do the same like @Veruska Pérez Guerrerobut the new ticket entered in the form in confluence also needs to be documented there - not just in Jira.
E. g. the Issue-Collector just creates a Ticket in Jira - not in Confluence :(
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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