How to manage so many topics in Confluence Questions?

[Ky Pham]

Hi,

We have just adopted Confluence Questions, but with just 70 questions, the number of topics seem exploded.

It is very hard to look. Is there a way to group the topics in way?

Thanks,

Ky

[Bob Swift OSS (Bob Swift Atlassian Apps)]

I found with our Confluence Questions implementation that it was important to have a topic naming standard and then pre-define the topics. In this way, users are less likely to come up with their own topics. The most important/high use topcis should go in as featured topics.

I used automation to pre-define the topics using Confluence Command Line Interface (CLI) and the addTopic action (currently in the 4.0 release). For example:

--action runFromList --common "-a addTopic --topic @entry@ --featured" --continue --list "featured1,featured2"
--action runFromList --common "-a addTopic --topic @entry@" --continue --list "topic1,topic2"

[Ky Pham]

The flat structure is good when we have only a few topics. But more than 10, I guess we need a way to group it - even multi-level.

Without that ability, I doubt that Confluence Question can be a good tool for knowledge management.

[Ky Pham]

Is there a way to know the roadmap for the topics? I hope they will do something for this one.