How to manage so many topics in Confluence Questions?

Hi,

We have just adopted Confluence Questions, but with just 70 questions, the number of topics seem exploded.

It is very hard to look. Is there a way to group the topics in way?

Thanks,

Ky

1 answer

I found with our Confluence Questions implementation that it was important to have a topic naming standard and then pre-define the topics. In this way, users are less likely to come up with their own topics. The most important/high use topcis should go in as featured topics.

I used automation to pre-define the topics using Confluence Command Line Interface (CLI) and the addTopic action (currently in the 4.0 release). For example:

--action runFromList --common "-a addTopic --topic @entry@ --featured" --continue --list "featured1,featured2"
--action runFromList --common "-a addTopic --topic @entry@" --continue --list "topic1,topic2"

The flat structure is good when we have only a few topics. But more than 10, I guess we need a way to group it - even multi-level.

Without that ability, I doubt that Confluence Question can be a good tool for knowledge management.

Is there a way to know the roadmap for the topics? I hope they will do something for this one.

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