It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Has anyone seen the following error? Any feedback is helpful:

 

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

10-Jan-2018 10:05:49.230 INFO [http-nio-8090-exec-2] org.apache.tomcat.util.http.LegacyCookieProcessor.processCookieHeader Cookies: Invalid cookie. Value not a token or quoted value
Note: further occurrences of Cookie errors will be logged at DEBUG level.

 

I don't know if it has something to do with cookie settting.  I don't want to change the setting and then this impact user logins. 

1 comment

wmasters Atlassian Team May 09, 2018

Hi Nik, this issue is commonly caused by a client that is sending invalid cookie data. This means that either the cookie is incorrect or that the clients browser has a fault in the way it is setting the cookie.

It will continue sending it until the cookie expires or the cookies are cleared by the user, or the server sends a set-cookie header that clears that cookie.

The log information you have shown is at the level of INFO so unless you have a specific issue that connects it to an error in Confluence it’s merely informative of the first scenario.

It’s possible to change Tomcat’s CookieProcessor settings, to relax or adjust the interpretation of the cookie specifications, in this case however I would first try to track or log which user or client is causing this message, identify if there is an issue with the cookie or with Confluence to avoid disrupting existing users by making any server-side changes.

Kind regards,

Will.

Comment

Log in or Sign up to comment
Community showcase
Published in Jira

Big refresh for Jira Software Cloud’s Public roadmap

It’s been a busy year in 2019 so far! There has been a lot of innovation happening in Jira Software Cloud, from new features in next-gen to Jira Software Premium to brand new integrations. Get the fu...

81 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you