when i'm trying to save a questions after editing it (the question contain pictures), i will get the error: "Error found in the content of the question" and "Error saving draft". Even though the first time saving the question after creating it works without any errors.
If I remove all pictures I can save without any problems.
Since this only happens when pictures are included, it sounds like there might be an issue with Confluence saving files. Unfortunately, it's difficult to know without a bit more information.
Interesting that this issue only happens in the Questions app, and it only affects the question field.
Since the scope of the issue is so specific, this is likely due to some sort of data corruption in the Questions app. In your logs, there are several "cannot use file"-type errors that point to a data issue, but the one that stands out to me is the line that includes this bit:
Unable to resolve the resource identifier IdAndTypeResourceIdentifier
Fortunately, there are some things you can do to rebuild the data in cases like these. Here is what I would try:
NOTE: The "reindex from scratch" and "clear plugins cache" steps will both require restarts.
Let us know how it goes!
sadly I wasn't able to resolve the problem. But I noticed the error only occurs when the questions was asked in a space. If the question isn't part of a space, I'm able to edit and save the question. If nothing is attached to the question the error doesn't occur, even when the question was asked in a space.
I also noticed, I've got a large number of empty drafts. I'm not able to delete a draft or to continue one. If I try to continue any draft, I'll get a "Page not found".
Jira is a great tool to use across different departments. Forget that paperwork – switch to Jira and get that tasks done smoothly. Marketing Jira allows for a complete digital transformation of you...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events