Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Browse for files does not work in Attachment Makro anymore

The Attachment Makro is able to get files via drag and drop and browse for files.
But since today the browse for files is not working anymore.
Click on it and nothing happens.

What is wrong here?

1 answer

0 votes
Brant Schroeder Community Leader Dec 13, 2021

@Christian Drunkemühle welcome to the Atlassian community.

I see that you are on server.  Have they recently updated your server instance?  Have you tried clearing your browsers cache or using a different browser?  Have you installed any new browsers plugins?

Hi Brant,

It also did not help to 
clear my browser cache (Edge) and to use a different Browser (I checked separately in Firefox).
Unfortunately I have no information about an update about the server instance. 
best regards, Christian

Brant Schroeder Community Leader Dec 14, 2021

@Christian Drunkemühle are others having the same issue?  Have you let your confluence administrator know about the issue so they can check the server logs?

We use cloud and are experiencing the same issue.

Brant Schroeder Community Leader Dec 15, 2021

@Jeremey Peck - I was able to check my cloud instances and am not having that issue, have you cleared your cache and what browser are you using?

@Christian Drunkemühle Were you able to check with your admin?  Any headway on resolving the issue?

Our admin did not change anything. Maybe the change is caused by a library using log4j?

Brant Schroeder Community Leader Dec 16, 2021

@Christian Drunkemühle Are you the only user having this issue or are all users suffering from the same issue?  

No, the issue happened to other colleagues too.

But now it is working again and I have no idea why
however, thank you for your support.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

How we use Jira Service Management for our recruitment process! - Part 2

It is never about setting up a process and being done with it. Rather, the focus should always be on optimizing it for the best outcomes. Thus, we didn’t stop at setting up JSM for our recruitment pr...

183 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you