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Administrators don't have access to "Questions Customization"

Edited

I'm trying to follow the instructions in this documentation: https://confluence.atlassian.com/questionscloud/administer-questions-738361807.html

But there is nothing called "Questions Customization" in the Confluence site administration sidebar. Has this been moved or how can the administrators get access to it?

1 answer

Hi Crystal,

This definitely looks like outdated documentation. You can get to the Customization for Questions from the System Administration menu:

  1. Click on the gear dropdown and go to Add-ons
    image.png
  2. On the left sidebar, find the Customisation link under the Questions header
    image.png

Alternatively, tack on /admin/questions/customise.action to your instance's base URL.

Cheers,
Daniel

P.S. If you feel like this answer helped, please hit the checkmark to the left to mark it as answered. This helps us focus our efforts on unsolved questions. Thanks!

 

I tried this URL: https://xxx.atlassian.net/admin/questions/customise.action

but it redirects me here: https://xxx.atlassian.net/admin/users

 

Also, section for "Questions for Confluence" isn't visible:

Capture.PNG

Oh, you're on Cloud. Sorry - I shouldn't have assumed Server!

I took a peek on a Cloud instance with Questions installed and wasn't able to find the configuration either. Between Questions being rewritten as an Atlassian Connect plugin and the implementation of ADG3 (the new look and feel), it does look like the configuration page has gone missing.

I'll keep poking around but also email somebody at Atlassian that I know was involved in the plugin rewrite. Stay tuned!

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