Hi Erin,
I hope this message finds you well. I previously worked as a Senior Project Manager in the Global Cyber Security PMO at a major bank in Canada, and I believe I can assist with some of your questions.
Confluence: A hierarchical organization is an effective way to structure Confluence. Consider organizing it as follows: Line of Business >> Applications >> Initiatives (Transformational or Operational). Be mindful that some initiatives may span multiple areas, so a special setup might be necessary to ensure relevant information is accessible in the appropriate spaces.
Project Plan: A robust project plan is typically built from the bottom up. Initially, it's beneficial to collaborate with engineers to develop the plan. Over time, you'll notice patterns in the initiatives, which is an excellent opportunity to create templates for your project plans. For new initiatives, especially those involving the implementation of a specific COTS tool, your vendor may already provide a template. Utilize and customize it as needed.
JIRA: Although you didn't ask about this directly, I would also encourage you to start thinking about JIRA for your initiatives now itself. It has capabilities to set-up project plans within it and if your JIRA set-up is done well, it really helps achieve goals more efficiently.
I understand this is just a brief overview, but I am confident you will excel. Should you need further assistance or a deeper dive into any of these topics, please don't hesitate to reach out.
Best regards,
Rahul
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