Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Opsgenie War Room

KRISHNA CHAITANYA REMALLI
KRISHNA CHAITANYA REMALLI December 27, 2023

Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .

Answer
Watch
Like Be the first to like this
270 views

1 answer

0 votes
Eugenio Onofre
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 27, 2023

Hi @KRISHNA CHAITANYA REMALLI

Unfortunately with the information provided I am afraid we will not be able to assist you. Would you please confirm:

1. What is the War Room solution you are using? Zoom or Default Opsgenie one?
2. Does it happen to all the users?
3. What do you mean by "disconnected frequently"? Does the call close or the users are simply logged out?

View More Comments
KRISHNA CHAITANYA REMALLI
KRISHNA CHAITANYA REMALLI December 28, 2023

1. Default Opsgenie One.

2. No it happens to few users only.

3. Simply users goes out from the call and they again rejoining.

That is the issue.

Like
KRISHNA CHAITANYA REMALLI
KRISHNA CHAITANYA REMALLI January 2, 2024

Hi
May I expect the answer from you regarding the war room

Like
Eugenio Onofre
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 6, 2024

Hi @KRISHNA CHAITANYA REMALLI

Sorry, I was away due to holidays :) 

With the details you provided, there is no further action I would suggest besides creating a ticket with Atlassian Support. I did a few tests and the War Room functionality worked fine for me and my users.

Regards,
Eugenio

Like
Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events