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Opsgeine incoming automation rule condition case insensitive issue

Florencio Morales Bermudez November 18, 2022

I'm trying to create a case insensitive condition for an incoming rule, but I'm not able to match the condition, this is my case:


I'm using the matches operator (regex) and this regex: /.*(bulk).*/i

As you can see

Screenshot 2022-11-18 at 5.06.00 PM.png


But I can't get that working, I don't know why and I'm testing that against multiple regex tools


Screenshot 2022-11-18 at 5.09.35 PM.png


What I need is that no matter if it's upper or lower case, should math if the word bulk is present

1 answer

1 accepted

1 vote
Answer accepted
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2022

Hi @Florencio Morales Bermudez ,

Can you adjust the condition to:

Summary Matches (regex) (?i).*(bulk).*

Opsgenie should account for the delimiters.


* Edited above response to be case insensitive:

Florencio Morales Bermudez November 18, 2022

It worked! Thank you!

Like Nick H likes this

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