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Jira Service Management with Essential want to stand up OpsGenie standard

Amanda Poush
Amanda Poush Oct 03, 2022

If I have Jira Service Management with Essential and want to stand up OpsGenie standard does it have to use the same licensing as Jira Service Management? Or is the only way to accomplish this a separate Atlassian instance?

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Nick H
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 03, 2022

Hi @Amanda Poush ,

Sounds like you might have a JSM subscription which gives your a JSM/O equivalent of an Opsgenie Essentials plan - which leads me to believe you have a JSM Standard subscription.

For transparency JSM/O subscriptions translate to these Opsgenie standalone plans:

  • JSM/O Free = Opsgenie standalone Free
  • JSM/O Standard = Opsgenie standalone Essentials
  • JSM/O Premium or Enterprise = Opsgenie standalone Enterprise

To upgrade your JSM/O plan, you have to upgrade your JSM subscription entirely.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
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Oct 03, 2022

Hi @Amanda Poush 

I don't think that there is a limitation of what plans you want for each product. However, each product have different features according to the respective plan.

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