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Jira Service Management with Essential want to stand up OpsGenie standard

Amanda Poush October 3, 2022

If I have Jira Service Management with Essential and want to stand up OpsGenie standard does it have to use the same licensing as Jira Service Management? Or is the only way to accomplish this a separate Atlassian instance?

2 answers

1 vote
Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2022

Hi @Amanda Poush ,

Sounds like you might have a JSM subscription which gives your a JSM/O equivalent of an Opsgenie Essentials plan - which leads me to believe you have a JSM Standard subscription.

For transparency JSM/O subscriptions translate to these Opsgenie standalone plans:

  • JSM/O Free = Opsgenie standalone Free
  • JSM/O Standard = Opsgenie standalone Essentials
  • JSM/O Premium or Enterprise = Opsgenie standalone Enterprise

To upgrade your JSM/O plan, you have to upgrade your JSM subscription entirely.

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 3, 2022

Hi @Amanda Poush 

I don't think that there is a limitation of what plans you want for each product. However, each product have different features according to the respective plan.

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