I don't see the 'Conferences' tab in OpsGenie Teams or Settings to set up a ICC or Zoom bridge/room

[Mark Harding]

Trying to set up OpsGenie to manage Incidents and am as far as setting up a Conference room for Incident Command Centre, but don't see the 'Conferences' tab under Teams or under settings.

[Nick H · Accepted solution]

Hi @Mark Harding ,

The incident command center (or conferences) and all its features are only available on Enterprise plan.

https://support.atlassian.com/opsgenie/docs/use-the-incident-command-center-icc/

My guess is if you do not see this under the Settings tab, then your Opsgenie account is not subscribed to an Enterprise plan:

Hope this helps! But let us know if you have any other questions, issues, etc.

-Nick

[Mark Harding]

I believe that I have read somewhere since that it is also available on the Premium tariff/package,.. is this correct?